A few things to check:

1. Try logging in through a web browser, preferably from a computer. If you don't have access to one, use a browser directly at fractional.app on your phone rather than the app.

2. If you're expecting your code by email, check your spam or junk folder.

3. If you're still not receiving it by email, try using the phone number connected to your account instead, or vice versa if you were using your phone.

4. If the code still isn't arriving, try a different browser or clear your browser's cache.

It also helps to know whether you're not receiving the code at all, or it's arriving delayed, since the fix differs. If you're still having issues after trying the above, reach out to Fractional Customer Support at [email protected].

If you're running into a general technical issue, it helps to have a bit more detail before we can look into it:

1. A screenshot of what you're seeing.

2. The exact error message, if there is one.

3. Which browser you're using (we recommend Google Chrome).

In the meantime, a few things worth trying:

1. Refresh the page.

2. Log out and log back in.

3. Try a different browser.

4. If possible, try accessing from a computer rather than a phone.